Surveys
The Civil Service committed to carrying out a series of 3 employee surveys under the first Civil Service Renewal Plan. The surveys were subsequently held in 2015, 2017 and 2020.
The Surveys are developed and run by the Central Statistics Office. They ask civil servants for their views on working in the civil service, focusing on areas such as employee engagement, well-being, coping with change and commitment to the organisation.
The 2017 survey was completed by over 21,000 civil servants (17% point increase on 2015) from across the civil service. A report details these results and how they have changed since 2015. The Civil Service Renewal PMO provided departmental reports detailing the 2017 results at an individual organisational level all Civil Service bodies in 2018, and each organisation was asked by the Civil Service Management Board (CSMB) to develop an action plan in consultation with staff to detail measurable actions in response to the feedback provided in the survey.
A working group was established to highlight key strategic areas with particularly challenging results of the survey and identify common themes arising from survey Action Plans submitted by departments or offices. The third of the three took place in September 2020, and was the most successful CSEES to date with a 65% engagement rate, or 26,822 civil servants taking part.
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